Full-TimeGaming & iGamingOpen to international candidates
Senior Casino Account Manager
EverymatrixSliema, Malta
Illustration
- Pay
- Salary discussed with employer
- Location
- Sliema, Malta
- Employment
- Full-Time
- Posted
- 20 Oct 2026
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What these cards requireAbout this role
<p><span><strong>EveryMatrix </strong>is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to <strong>300 customers worldwide.</strong></span></p><p><span>But that's not all! We're not just about numbers, <strong>we're about people</strong>. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.</span></p><p><span>Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.</span><br><br><span><strong id="docs-internal-guid-28723a0f-7fff-3628-8194-87f0f257ac6e">We are looking for a skilled and highly driven Senior Casino Account Manager on Malta! </strong></span><br><br><strong>About the job:</strong><br><span>In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results.</span></p><p><span><strong>Key Responsibilities:</strong></span></p><ul><li><p><span>Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact. </span></p></li><li><p><span>Build and maintain long-term relationships with key stakeholders across client organizations. </span></p></li><li><p><span>Develop account strategies to drive revenue growth, player engagement, and market expansion. </span></p></li><li><p><span>Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products). </span></p></li><li><p><span>Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results. </span></p></li><li><p><span>Coordinate the successful launch of new games, promotional campaigns, and product features. </span></p></li><li><p><span>Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations. </span></p></li><li><p><span>Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction. </span></p></li><li><p><span>Monitor market trends, competitor activity, and regulatory developments to identify new opportunities. </span></p></li><li><p><span>Represent the company at industry conferences, client meetings, and networking events when required. </span></p></li><li><p><span>Mentor junior account managers and contribute to best practices within the Casino Commercial team.</span></p></li></ul><p><span><strong>Requirements:</strong></span></p><ul><li><p><span>Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry. </span></p></li><li><p><span>Strong understanding of online casino products, game content, player behavior, and operator business models. </span></p></li><li><p><span>Proven track record of managing high-value B2B accounts and delivering commercial growth. </span></p></li><li><p><span>Excellent relationship-building, negotiation, and stakeholder management skills. </span></p></li><li><p><span>Strong commercial acumen with the ability to interpret data and translate insights into business opportunities. </span></p></li><li><p><span>Experience working with commercial reporting tools. </span></p></li><li><p><span>Strong communication and presentation skills. </span></p></li><li><p><span>Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required. </span></p></li><li><p><span>Preferred Experience working for a platform provider, aggregator. </span></p></li><li><p><span>Knowledge of regulated iGaming markets and compliance requirements. </span></p></li><li><p><span>Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI. </span></p></li><li><p><span>Additional European language skills are advantageous. </span></p></li></ul><p><span><strong>Key Competencies </strong><strong id="docs-internal-guid-28723a0f-7fff-3628-8194-87f0f257ac6e">:</strong></span></p><ul><li><p><span>Strategic relationship management </span></p></li><li><p><span>Commercial negotiation </span></p></li><li><p><span>Revenue growth and account development </span></p></li><li><p><span>Customer success </span></p></li><li><p><span>Analytical thinking </span></p></li><li><p><span>Problem solving Influencing and stakeholder management </span></p></li><li><p><span>Presentation and communication </span></p></li><li><p><span>Planning and organization </span></p></li><li><p><span>Collaboration and teamwork </span></p></li><li><p><span>Adaptability and resilience </span><br><br><span><strong>Success in this role will be measured by:</strong></span></p></li></ul><ul><li><p><span>Revenue growth across managed accounts. </span></p></li><li><p><span>Client retention and satisfaction. </span></p></li><li><p><span>Successful delivery of game launches and commercial initiatives. </span></p></li><li><p><span>Growth in wallet share and cross-selling opportunities. </span></p></li><li><p><span>Achievement of commercial KPIs and revenue targets. </span></p></li><li><p><span>Strong internal collaboration and operational excellence.</span></p></li></ul><p><span><strong>Here's what we offer:</strong></span></p><div><ul><li><p><span>Start with a competitive number of annual leave days, increasing as you grow with us.</span></p></li></ul></div><div><ul><li><p><span>Private Medical Subscription. </span></p></li></ul></div><div><ul><li><p><span>3 sick leave days per year, no doctor's note required.</span></p></li></ul></div><div><ul><li><p><span>Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.</span></p></li></ul></div><div><div><ul><li><p><span>Gym membership.</span></p></li></ul></div><div><ul><li><p><span>Meal allowance.</span></p></li></ul></div><div><ul><li><p><span>Support for New Parents:</span></p></li></ul></div><div><ul><
Advertised on Everymatrix's own careers site. Apply through the employer's page.
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