Full-TimeCustomer ServiceOpen to international candidates
Customer Care Specialist (French, German, Italian, Spanish or Polish)
ScentoRemote (EU)
- Pay
- €48,000 – €62,000 gross per year
- Location
- Remote (EU)
- Employment
- Full-Time
- Posted
- 18 Oct 2026
Employer's contact details
@.mt
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How to get it, cost and timeAbout this role
Scento is seeking a Customer Care Specialist to provide support to customers in their native language (French, German, Italian, Spanish or Polish) and in English. The role involves answering customer queries, providing perfume recommendations and resolving issues in a timely and professional manner.
What you'll do
- Help customers by email and chat in native language and English
- Answer questions on orders, delivery, perfumes and sizes
- Recommend perfumes with expertise
- Turn tricky cases into happy customers
- Share customer feedback with the team
What we're looking for
- Native French, German, Italian, Spanish or Polish, plus fluent English
- 2+ years in customer service, ideally in e-commerce or beauty
- Warm, precise writing and a genuine interest in perfume
What we offer
- Salary at the top of the market plus an annual performance bonus
- Remote-friendly within the EU, with offices in Paris and Berlin
- Generous monthly perfume allowance
- Personal learning budget of €2,500 a year
- 30 days of paid holiday a year, plus public holidays
- Team gatherings in Paris and Berlin
How to apply
Apply now on Unirecruit, or email a•••@unirecruit.mt or call or WhatsApp +33 7 57 82 76 96.
Posted by the employer on Unirecruit. Applying is free. Unirecruit never charges for a job offer: report anyone who asks for payment to get a job.
What you’ll need
- Native French, German, Italian, Spanish or Polish, plus fluent English
- 2+ years in customer service, ideally in e-commerce or beauty
- Warm, precise writing and a genuine interest in perfume
What’s offered
- Salary at the top of the market plus an annual performance bonus
- Remote-friendly within the EU, with offices in Paris and Berlin
- Generous monthly perfume allowance
- Personal learning budget of €2,500 a year
- 30 days of paid holiday a year, plus public holidays
- Team gatherings in Paris and Berlin
Open to third-country nationals. Are you already in Malta? If not, read the guide for foreign applicants: in Malta the employer applies for your work permit after offering you the job. Never pay anyone for a job or a permit.