Internationaler Kundenservice (Mandarin & Englisch) – Malta (Kundendienstberater/in)

Für einen internationalen Technologie- und Entertainment-Kunden in Malta suchen wir Mandarin-sprechende Kandidaten für eine kundenorientierte Online-Rolle in einem professionellen Studio-Umfeld.<br><br>We are recruiting Mandarin-speaking Online Presenters / Customer Service Representatives for a global technology company based in Malta.<br><br>In this role, you will work in a professional studio environment, interacting with online users and delivering a high-quality, engaging digital experience. No previous experience is required — full training is provided.<br><br>Key Responsibilities<br><br>- Present and host online interactive sessions from a live studio environment<br>- Engage with users in a professional, friendly, and customer-focused manner<br>- Maintain high service and presentation standards at all times<br>- Participate in internal initiatives and promotional activities<br>- Follow company procedures and quality standards<br>- Report any technical or operational issues to supervisors<br>- Maintain a clean and professional working environment<br><br>Requirements<br><br>- No previous experience required – full training provided<br>- Fluent Mandarin<br>- Conversational English (B1 or above preferred)<br>- Willingness to work a 24/7 shift pattern (including weekends and public holidays)<br>- Strong communication and interpersonal skills<br>- Comfortable working in a multicultural, international environment<br><br>Benefits<br><br>- Competitive salary<br>- Monthly performance bonus<br>- Annual wellness allowance<br>- Night shift allowance<br>- Monthly transport allowance<br>- Monthly food allowance<br>- Private health insurance from day one<br>- Free access to on-site gym<br>- Company social events<br>- Fresh fruit provided at the office<br>- Local discounts and additional benefits<br><br>Please note: This role does not require German language skills. Applications are welcome from international candidates willing to relocate to Malta.<br>

Public vacancy via EURES, the official EU job mobility portal (national source: Jobsplus Malta where applicable).